THE SMALL PRINT
Terms and Conditions
We take bookings up to 18 months in advance. Where possible we will accommodate last minute orders (under 14 days notice) and these may be subject to a surcharge.
Every cake we make is individually designed for your special occasion. We offer telephone and face-to-face consultations for all wedding cakes to ensure we create your dream confection. All consultations are by appointment.
Tastings are available for all wedding cake orders. We will supply at least three flavour combinations, subject to availability (feel free to request specific flavours, we’ll accommodate wherever possible).Tastings are charged in advance at £30 (posted) or £25 (appointment). £25 will be deducted from your final price if you order with us on all cakes where the minimum spend is met.
We require a non-refundable £100 deposit for all cakes at the time of ordering. A date can only be reserved once the deposit is received. The remaining balance can be paid by bank transfer, PayPal or cash and is required three weeks before the delivery/collection date.
We are unable to release our cakes without full payment in advance
Amendments to the cake design can usually be accommodated up to one month before the collection/delivery date. Changes made later than this may incur further charges.
If for any reason you need to change the date of your booking, we will try to fit your new date in if possible.
If an order is cancelled before the final balance is due, the full deposit amount of £100 is non-refundable. If the order is cancelled within one month of the collection/delivery date, the full cost of the cake is non-refundable.
Delivery is charged at 50p per mile each way.
Further Terms & Conditions may apply.
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